Team Leaders
President & Chief Executive Officer
Rich Wilson began his career in franchising in 1986 with College Pro Painters. He was attending Dickinson College in Carlisle, Pennsylvania and needed a substantial amount of income to pay for tuition. Owning a painting business that operated in the summer seemed the best way to afford Rich the opportunity to stay in school. Fortunately, the business was successful, and the tuition was paid.
Upon graduation in 1988, Rich accepted a position with the franchisor and eventually worked his way up to Vice President in 1993. He expanded his division into New Jersey and Eastern Pennsylvania, doubling its sales.
In 1997, Rich was recruited by AAMCO Transmissions in Philadelphia. He served in several senior positions in Franchise Sales, Operations, and the Parts department. It was during this time that Rich learned many of the skills necessary to run a full-time franchise organization.
Following AAMCO, Rich accepted a position with CertaPro Painters as Executive Vice President, where he focused on improving franchisee productivity and profitability. He took over day-to-day operations in 2008 and named Chief Operating Officer. In 2010 he was appointed President and CEO overseeing $313M in system wide sales in his final year at CertaPro, 2014.
In March of 2015, Rich was named President and CEO of Paul Davis Restoration, Inc. He immediately worked with the franchisees to set a new Vision, Mission, and Values for this storied brand. As of 2021 Paul Davis produced $1.04B in sales and partners with the top insurance carriers in the U.S. and Canada delivering extraordinary experiences while servicing people in their time of need.
Mike Hopkins
COO (Chief Operating Officer)
Laura Ferrante
General Counsel
Barry Floyd
Chief Financial Officer / CFO
Shawn Clark
Chief Information Officer / CIO
Shawn Clark is an Executive with more than twenty-three years of experience shaping and directing cost-effective IT operations in the healthcare, government, and insurance industry. After graduating from the University of Rhode Island with a double major in Economics and Communications, he moved to Florida, where he led the technology department of a 700-bed community hospital and level one trauma center for sixteen years. During this time, he received his Certified Healthcare Chief Information Officer (CHCIO) certification and a Master of Business Administration degree from Florida State University. His passion for serving the most vulnerable people in the community led to the Chief Information Officer position with Paul Davis Restoration, Inc.
Brad Cowan
Executive Vice President
Brad Cowan has been with Paul Davis Restoration since July 2015 as Senior Vice President of Business Development where he oversees Paul Davis’ national business partnerships, as well as the national business development team. Prior to his time with Paul Davis, Brad spent 24 years supporting the insurance replacement industry, most recently as Corporate Vice President at Enterprise Rent A Car where he managed many business partnerships with U.S. Insurance Carriers and Collision Industry Partners. He received a BBA Management degree from West Georgia University. Brad was previously on the Executive Board of “Parents as Teachers,” a national education organization focusing on early childhood education and support programs.
Leslie Anderson
SVP of Training and Launch
Bill Dietz
President, Paul Davis Canada
Bill Dietz is the President of Paul Davis Canada, a position he has held since 2018. Bill is responsible for growing market share, increasing corporate and franchisee profitability and delivering exceptional customer experiences. He has a passion for developing people and building competent, healthy and successful teams.
Bill has had extensive leadership experiences across several companies. He joined Paul Davis in 2011 as Director of Franchise and Field Operations, responsible for driving franchisee profitability, market penetration and customer service results. Prior to that he was a Manager of a Human Resource Development team under FirstService, where he delivered leadership and management skills coaching and training. From 2005-2007, he was a Development General Manager for CertaPro Painters, launching new franchise locations across North America.
Bill and his wife Laurie live with their two daughters in London, Ontario.
Stephanie Rosenstone
Chief of Staff to President & CEO, Rich Wilson
Stephanie’s career with Paul Davis started in the fall of 2009 as the Executive Assistant to the CEO. Her background prior to joining Paul Davis was in commercial real estate where she began as a brokerage assistant and worked her way up to the lead marketing role with CB Richard Ellis. In July of 2021 she was promoted to Chief of Staff. Outside of her role as a trusted advisor and confidant to Rich Wilson, Stephanie oversees the annual conference, the annual All Team (Franchisor) meeting and the biannual National Executive Committee (NEC) meeting. She has a deep passion and commitment to excelling in her role at Paul Davis and forming lifetime connections along that journey.
While she loves what she does at Paul Davis her number one focus in life is her husband Gary and her two sons Harrison and Graham.
AL Whitaker
Vice President of Marketing
A.L. began her journey with Paul Davis in 2014, has been promoted twice, and has 15 years of marketing, communications, event management, and brand development experience. She graduated from the University of North Florida with an MBA, and earned a B.A. in Speech Communications from the University of Georgia. A.L. has traveled extensively, completed two study abroad programs, and explored more than 15 countries. Ask her about feeding milk to a baby tiger in Thailand, climbing the Great Wall, or skydiving in South Africa.